© Bilingual | LS  2017. All rights reserved. 

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Bilingual Call Center

Representatives 24/7

  • Customer Service

  • Tech Support

  • Interpretation

OUR SOLUTIONS

  • Charge back handling services

  • Consumer Response

  • Customer Services

  • Dealer Locaters and Referral Services

  • Direct Mail /TV Response

  • Directory inquiry services

  • Email Management Services

  • Event scheduling services

  • Help Desk Solutions

  • Inbound Sales

  • Insurance claims processing services

  • IVR Services

  • Job dispatch services

  • Medical Answering Services

  • Online customer support services

  • Order entry services

  • Over the phone Interpreting

  • ​Payment collection services

  • Product recall management

  • Real-time inventory status services

  • Rebate processing services

  • Registration of event participants & prospects

  • Sales Lead Qualification and Closure

  • Scheduling sales demos services 

  • Subscription services

  • Technical Support

  • Ticketing sales subscription services

  • Toll Free Response / Toll Free Services

  • Virtual Receptionist Services

  • Warranty registration services

  • Website Response

 

CONTACT CENTER AUDITING

Is your overseas contact center, complaint?

Many companies have outsourced contact centers across the world to provide support to their customers 24/7/365.  

 

 

Our contact Center Audit solution provides a ten layer audit by a third-party validating and certifying the contact center that is contracted or participating in an RFP process complies with the know-how, infrastructure and security indicators that the contract requires.

 

 

Our auditors have over 15 years experience in the call & contact center industry and can provide a comprehensive view of your contractors' operations, legal and financial standing, anywhere in the world and for any size call/contact center.

 

GET A QUOTE

We are a division of Bilingual LS a Latin America language solutions provider based in Lima, Peru. Incorporated in 2010 Bilingual LS has grown into Peru largest LSP, with as the back-office to LSC's in the US, UK, and Canada. When Bilingual CC became a division of Bilingual LS, it was to provide call center solutions to companies in the industry such as other LSP's and also to companies that required of bilingual call center representatives support in their operations. 

                              

We have operations in  Peru, Brasil, Colombia, Ecuador, and Mexico.