
CUSTOMER EXPERIENCE
Business Process Outsourcing
CONTACT CENTER OUTSOURCING SERVICES
Inbound Call Center
Outsource Customer Support
If you are looking for outsourcing support with voice, chat, and email. we can help.
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Billing Query Services
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Virtual Receptionist Services
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Medical Answering Services
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Reservation Booking Services
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eCommerce Call Center Services
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Phone Answering Services
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Claims Processing
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Lead Qualification Services
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Order Taking Services
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Product Information Request
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Consumer Réponse Services
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Online Customer Support Services
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Technical Support
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Help Desk Solutions
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Warranty Registration Services
Call Center Monitoring
Support in multiple languages 24/7 and geos.
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Third-Party Verification Services
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Consumer Product Support
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Customer Service Representative Services CSRRetail Customer Support Services
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Retail BPO Support Services
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Email Support Services
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Chat Support Services
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Social Media Customer Service
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Technical Support Services
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Remote IT Support Services
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Toll-Free Customer Support
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Multilingual Call Center Services
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Seminar Registration Services
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e-Commerce Customer Support Services
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Click to Talk Support ServicesOrder Tracking and Status Enquiry
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Video Chat Customer Services
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Multichannel Support Services
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Omnichannel Support Services
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Call Quality Analytics Services
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Call Quality Monitoring Services
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Text Monitoring Services
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Call Auditing Services
Over management team has over 40 years of accumulated experience, operating in multiple sites globally and supporting multiple industries.

Why choose Bilingual?

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Professional Contact Center Agents
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Advanced Capabilities
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Experience
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24/7 Support
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Technology
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Customer Satisfaction
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Five sites, USA, Mexico, Colombia, Peru, and Argentina.
Why Nearshore or Offshore Inbound Customer Support?
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Reduction of Operational and Infrastructural Cost optimizing revenue and productivity.
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High Service Quality with Dedicated Resources Experienced Management team.
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Increased Customer Satisfaction and retention.
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Operational and Technology Scalability
Industries we service
Healthcare, Retail, E-commerce, Insurance, Technology, Hospitality
Our Five-Step Process 5
1
Client Request
2
Project
Analysis
3
Contract
4
5
Kick-Off
Ramp-up