CONTACT CENTER OUTSOURCING SERVICES

Inbound Call Center

Outsource Customer Support

If you are looking for outsourcing support with voice, chat, and email. we can help. 

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• Billing Query Services

• Virtual Receptionist Services

• Medical Answering Services

• Reservation Booking Services

• eCommerce Call Center Services

• Phone Answering Services

• Claims Processing

• Lead Qualification Services

• Order Taking Services

• Product Information Request

• Consumer Réponse Services

• Online Customer Support Services

• Technical Support

• Help Desk Solutions

• Warranty Registration Services 

Call Center Monitoring

Support in multiple languages 24/7 and geos.

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• Third-Party Verification Services

• Consumer Product Support

• Customer Service Representative Services CSRRetail Customer Support Services

• Retail BPO Support Services

• Email Support Services

• Chat Support Services

• Social Media Customer Service

• Technical Support Services

• Remote IT Support Services

• Toll-Free Customer Support

• Multilingual Call Center Services

• Seminar Registration Services

• e-Commerce Customer Support Services

• Click to Talk Support ServicesOrder Tracking and Status Enquiry

• Video Chat Customer Services

• Multichannel Support Services

• Omnichannel Support Services

• Call Quality Analytics Services

• Call Quality Monitoring Services

• Text Monitoring Services

• Call Auditing Services

Over management team has over 40 years of accumulated experience, operating in multiple sites globally and supporting multiple industries.

Why choose Bilingual? 

• Professional Contact Center Agents 

• Advanced Capabilities

• Experience

• 24/7 Support

• Technology

• Customer Satisfaction

• Five sites, USA, Mexico, Colombia, Peru, and Argentina. 

Why Nearshore or Offshore Inbound Customer Support?

• Reduction of Operational and Infrastructural Cost optimizing revenue and productivity. 

• High Service Quality with Dedicated Resources Experienced Management team.

• Increased Customer Satisfaction and retention. 

• Operational and Technology Scalability 

Industries we service

Healthcare, Retail, E-commerce, Insurance, Technology, Hospitality 

Our Five-Step Process 5